Using Teachery's Built-In Payment Method (Stripe)

Teachery is not a Merchant of Record.

Sales Tax or VAT: We do not currently support an automated way to collect these. The easiest way to handle charging tax or VAT is to add it into the total price of your Payment Page (ex: instead of charging $100, charge $123 [$100+$23 for VAT] and mention VAT is included). Then, work with a bookkeeper or accountant to help you properly file your taxes based on your Stripe payment reports.

To make your course selling process as smooth and simple as possible, we integrate with the (free) payment processor Stripe.

Stripe is available in 40+ countries (see full list and availability here). Your customers will never know Stripe exists when you use it!

We do not currently support PayPal payments, but we hope to offer this in the future.

How does Stripe work and what are processing fees?

It doesn't cost you anything to create a new Stripe account, and you only pay a small 2.9% + $0.29 fee with every sale of your course.

Processing "fees" are NOT the same as Transaction Fees. Processing fees are the industry standard for processing credit card or debit card payments. We don't make any money off these fees.

Example to explain processing fees

1. You charge $100 for your course

2. Your customer pays $100 via your Teachery Payment Page

3. Stripe will process the payment and carve off $2.90 + $0.29 ($3.19)

4. You will receive $96.81 for the course purchase

The difference between processing and transaction fees

• Processing Fees - These are what ALL payment processors charge JUST to run credit/debit card payments for you. Whether you use PayPal, Thrivecart, etc, they all charge a fee to process an individual payment.

• Transaction Fees - This is an additional fee that some evil course platforms charge you to make more money (we don't do that!)

Fee percentage for recurring payments

For Recurring Payment Pages created in Teachery (aka "payment plans"), the processing fee is just slightly higher at 3.4% + $0.29 for every charge in a subscription.

Based on the $100 course example above:

1. If you charged $100/month for your course

2. Instead of $3.19, the processing fee would be $3.69

3. You will receive $96.31 for each month's payment

The slightly higher processing fee not something we control, all payment processors charge a slightly higher fee for recurring payments.
 

How to connect your Stripe account in Teachery

• Head to your Account Integrations page

• Scroll down to find the Stripe Connect area

• Click the Not Connected - Connect Now button and signup for a new Stripe account OR connect an existing Stripe account

• Finish the connection and you're all set!

NOTE: If you're running into any trouble after clicking the "Not Connected" or "Edit Connection" buttons, try visiting Stripe.com and logging in and out. Then come back to Teachery and try again.

Watch our walk-through video on setting up Stripe in Teachery

The video below shows you the simple, step-by-step process. The Stripe interface may look different when you connect your account, but it's all essentially the same steps!

A few notes about your Stripe account

Connect Stripe Once

You only need to connect your Stripe account one time (yay!)

Single Stripe Account Connection

We only allow ONE Stripe account per Teachery account. If you need another Stripe account for another course you sell, you'll need to sign up for a second Teachery account.

Payout Schedule

Stripe will hold your money for 7 days for brand new accounts, and then you can change to daily transfers (do this in your Stripe.com Settings).

Sending Stripe Payment Receipts to Your Customers

You can, but don't have to, set up Stripe to send payment receipts - manage this in your Stripe.com Customer Email settings). You can also manage subscriptions/invoice settings in your Stripe.com Billing settings.

Other Stripe Products (iDeal, etc)

We do NOT currently have the ability to integrate with any of Stripe's other payment products. Stripe also does not integrate with PayPal in any way.

Login to your Stripe.com Dashboard to...

• See granular data on every course purchase

• Easily see your revenue, net revenue, and revenue trends over time*

• Find failed course charges and reattempt purchases

• Use our Zapier integration to do even more fun things!

*Stripe has done a great job of showing sales and revenue data. While we show revenue data in your Teachery dashboard, we highly recommend using Stripe's reporting as well because it's so good!
 
 

Recommendation: Test Your Payment Process!

When you go to make a real purchase of your payment page, make sure to use an email address that is NOT your Teachery account email address.

We cannot stress this recommendation enough! If you want to see the exact experience your customers will have, purchasing your own course will show you the steps they will go through.

• While editing your Payment Page, click the Actions menu

• Click the Copy Page URL

• Open that Page URL in an Incognito or Private Window*

• Go through the entire checkout process!

*This is extremely important, as you cannot purchase your own course.

Once you finish the full checkout process and you're happy, don't forget to refund your purchase! You can do this in your Customer Profile via the Customers page.