Before you get completely overwhelmed by all the dumb acronyms and how stupidly technical 😂 this help doc is, just realize it's as simple as copying + pasting a few pieces of text into your domain provider (and yes, we realize that's not straightforward!)
⚠️ IMPORTANT: This is not a mandatory step in your course creation journey with Teachery. This simply helps email clients see your email sending domain as a verified domain which CAN improve email delivery and inbox placement.
We've broken this down into THREE 1️⃣ 2️⃣ 3️⃣ simple steps you need to take...
1️⃣ DKIM Setup: Add a TXT Record in your domain's DNS records
You'll want to login to your domain registrar/provider (GoDaddy, Namecheap, etc) and navigate to the area where you can change your DNS records.
Create a New Record
The Type of record should be set to TXT
The Name should be set to mandrill._domainkey
The TTL should be set to 1H (or automatic, this isn't important)
The Data/Value should set to this...
v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;
Go ahead and save the new record and once you've completed that step, it should look something like this (example from Google Domains):
Great! Celebrate that you've accomplished Step #1 🎉.
2️⃣ SPF Setup: Add another TXT Record in your domain's DNS records
While you're still logged in to your domain registrar/provider and in your DNS settings, let's go ahead and add a second TXT record.
MOST COMMON: IF you don't already have a TXT record for another email-sender follow these steps:
Create a New Record
The Type of record should be set to TXT
The Name should be set to @ (this is usually the default)
The TTL should be set to 1H (or automatic)
The Data/Value should be set to this...
v=spf1 include:spf.mandrillapp.com ?all
Save the new TXT record and once you've completed that step, it should look something like this (example from Google Domains):
👉👉 For most people reading this help doc, you can move on to Step #3 at this point!
IF you DO already have a TXT record entered for another email-sender follow these steps:
Edit the existing SPF record
Update the Data/Value to include our email sender domain
The example code below shows "sendgrid.net" as the existing sender domain that was already set (you should NOT add the sendgrid part unless you use sendgrid and it's already there 😉).
The include:spf.mandrillapp.com text is what you need to add for Teachery!
v=spf1 include:sendgrid.net include:spf.mandrillapp.com ~all
Save the existing TXT record and once you've completed that step, it should look something like this (example from Google Domains):
3️⃣ Once you've added the TWO new DNS Records, contact us via the Teachery support chat bubble
Please use the support chat bubble 💬 in the bottom right of your screen to start a new conversation with us.
If you don't see a support chat bubble, send an email to support@teachery.co
👋 Provide the following with your support message:
A screenshot of your DNS settings showing the 2 new records you added
The email address you use for your email sending (this is what you have set in your Welcome Email(s) in Teachery)
A small note of congratulations to yourself that you navigated setting up DNS settings for your domain! 😬 😂 🎊
Once we receive your message, we will verify the settings are correct. If the settings are incorrect, it's not a huge deal, but we'll need to follow up and get them fixed.
When we confirm you're done, you're done! Your customers should get your course emails in their inboxes and it should improve your email sending reputation for your custom domain.